Professional Hotel, Tourism and Event Management - Universiteti Metropolitan Tirana

Professional Management Program in Tourism, Hotel and Events

The 2-year professional program in Management in Tourism, Hospitality and Events was created due to the increased demand for experts in the tourism sector, which is not only developing year by year, but is rapidly turning into one of the strategic sectors of economic growth in Albania. The purpose of this program is to prepare experts in the tourism sector, who are able to understand the needs of businesses and customers, providing solutions through analytical thinking and the use of new technologies. In this program, students gain knowledge about entrepreneurship, basic principles of management and accounting, marketing, event management, organization of tourist guides, management of reservation systems, etc. Also, during the study of this program, students will be able to cultivate skills in planning, packaging and determining the price of domestic or international tourism products based on market requirements and the number of participants in a particular travel program. In conclusion the objectives of this program are to provide the training, skills development and education necessary to prepare individuals who guarantee effective work performance in the hospitality, tourism and entertainment industry.

The mission of this professional program in Management in Tourism, Hospitality and Events will be to prepare students for managerial positions in the dynamic and increasingly global hospitality and tourism industry, as well as for the development of human resources in this field. Graduates are able to enter professional positions in the tourism, hospitality, restaurant and event management fields such as convention and visitor centers, destination management organizations, conference centers, resorts, casinos, hotels, theme parks, theaters, restaurants and clubs. Fieldwork experience allows students to strengthen the connections between theory learned in the classroom and practice observed in the field, thereby enhancing their education and skills.
At the end of the studies, students will be able to:

  • Apply technical and management skills in the hospitality and tourism industry
  • Identify and communicate a long-range vision and strategy for a service organization.
  • To plan and monitor the revenue activity of a hotel or a tourist unit
  • Participate in financial activities such as setting room rates, creating budgets and allocating funds to service units
  • Demonstrate the ability to apply principles and processes for providing customer and personal services, including assessing customer needs, meeting quality standards for services and evaluating customer satisfaction.

Detailed Informations

Duration

2 Years

ECTS Number

120 ECTS

Format

Full- time

Language

AL

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Head of Program

Dr. Blerina Dhrami
bdhrami@umt.edu.al

Head of Department

Dr. Roland Subashi
rsubashi@umt.edu.al